Terms & Conditions
Orders received will be dispatched within the following 5 working days. I use Royal Mail post for all deliveries. I aim to keep all items in stock but occasionally may sell out as often items are handmade by myself. If your items is out of stock I will contact you and advise you on how long it will take for me to make your item or order in. If your order is urgent please email me to let me know and I will do my best to meet your deadline.
Postage and packaging is included in the price displayed unless otherwise stated. Postage costs displayed only relate to UK orders and for overseas customers you will need to get in touch using the contact form.
If you are purchasing through a 3rd party website that advertises their products within my store, please refer to their T&C's, as I hold no responsibility once you are redirected and make a purchase.
Secure payment Using Visa/Mastercard/Paypal Payment is made via PayPal - although you do not need a PayPal account to do this. PayPal allows you to pay by all common Credit / Debit cards without having an account - simply select pay via Credit / Debit card when redirected to the PayPal site.
Returns and Refunds
I will refund or replace any items that you are not completely satisfied with within 7 days of receipt as long as the goods are returned with their original packaging, have not been used and are in the condition they were received. I will not be liable for the cost of shipping/handling returned goods, except where the goods are faulty. Shipping charges are not refundable except where the goods are faulty. Please note that I am not liable for any breakages whilst in transit. Please contact me before returning any goods. Your statutory rights are not affected.
All prices are shown in £ sterling and include delivery charges unless otherwise stated. I reserve the right to change any advertised prices at any time. The price you pay is the price displayed on this website at the time I receive your order except in the instance where an error has occurred. In the event that an error is discovered with the price of any goods you may have ordered I will inform you as soon as I can whereupon I will give you the option of amending your order at the correct price or cancelling it.
Your payment is processed by PayPal. All customer information is kept strictly confidential on secure encrypted servers. I do not keep credit card information. I do not and will not pass your details to any third party. I abide by the requirements of the Data protection act 1998.
The company logo, text and images at www.proseccowatch.co.uk are the property of Prosecco Watch. All rights reserved. Any unauthorised broadcasting, copying or other use will constitute an infringement of copyright.